NEW CLIENT AppointmentS

New clients are welcome to schedule a 15 minute phone consultation by calling Keri London at 404.939.7712

EXISTING CLIENTS

Existing clients should book sessions by calling Keri London at 404.939.7712.

Fees

(Effective August 1st, 2021)

MATT

New Client Intake Session - $210 (60 min)

*Standard Individual Session -  $180 (50 min)

Phone or Video Session (client or parent) - $150 (30 min)

Initial Phone Consult - Free (15 min)

*Reduced fee options available

Payment:

We accept all major credit cards.  We do not accept checks of any kind.  Payment is due in full at the start of each session.  It is our policy to place a credit card on file through our secure client portal, Simple Practice.  Clients can download statements and Super Bills directly through the client portal. 

Insurance:

The Launch Pad ATL does NOT accept any form of insurance. However, we are able to provide clients with a Super Bill statement, which can be submitted to your insurance company for possible out-of-network benefits. If you do intend to submit to insurance company, please notify us, so that we can ensure proper documentation from the beginning - Thank you!  We encourage clients to speak with your insurance company directly about reimbursement options. 

Video Sessions:

The Launch Pad ATL is able to offer confidential and secure video-conferencing sessions, using a secure system called Telehealth.  If you are interested, please contact us for more information.  See below to learn about Telehealth, and please click here for even more information. You may want to turn off self viewing to limit distractions

What equipment do I need?

To participate in Telehealth appointments from your home, you need one of the following devices: 1. Desktop computer with a webcam and speakers 2. Laptop computer with built-in webcam and speakers 3. Tablet device with built-in webcam and speakers 4. Smartphone (Note: To use a smartphone, you must first download Telehealth by SimplePractice - available for iOS or Android in the app store) You will also need an internet connection that is at least 10mbps. For optimal results, a reliable, highspeed internet connection with a bandwidth of at least 10 mbps will minimize connection issues and provide the best quality.

How to join on a desktop or laptop computer

Note: If you have already consented to receiving text and/or email reminders, you will continue to receive them for Telehealth appointments as well. For new clients, make sure you have provided your email and or mobile phone number so that I can enable email or text reminders. Here are the steps to join:

1. Approximately 10 minutes before your appointment, you should receive either an email or SMS text appointment reminder. 2. Click the unique link embedded in the reminder. Your video call screen will now open in a new tab. If you plan to use a desktop or laptop, there is nothing to download prior to your appointment. Note: You may have to copy and paste the link into your web browser. 3. If I have already joined the call, you will see my face on the screen. If I have not, you will see yourself, as shown below. 4. You will also see the Welcome prompt. Click Play test sound to test your camera and microphone settings. 5. When you are ready, click Join Video Call. This will take you straight into the video call.

How to join on a smart phone

If you plan to use a mobile device, here are the steps to join: 1. Choose a well-lit, quiet room in your house to have your appointment. Do not sit directly in front of windows due to back lighting. 2. Download Telehealth by SimplePractice (for iOS or Android) in the app store. Approximately 10 minutes before your appointment, you should receive either an email or SMS text appointment reminder. Note: If you have already consented to receiving text and/or email reminders, you will continue to receive them for Telehealth appointments as well. For new clients, make sure you have provided your email and or mobile phone number so that I can enable email or text reminders. 3. Open the reminder on your mobile device, and click the unique link. This will open the Telehealth by SimplePractice app. 4. If I have already joined the call, you will see my face on the screen. If I have not, you will see yourself. 5. When you are ready, click Join Video Call. This will take you straight into the video call. Note: There may be a slight delay for me to join the session if I am finishing with a previous session. Please be patient and I will join momentarily.

TIPS FOR SUCCESS

• I recommend joining the video session a few minutes early to test your settings.

• If you can connect to the Internet, but are having trouble joining the video, you can use our recommended Pre-call Tool: tokbox.com/developer/tools/precall/

• To use a smartphone to join a video chat, you must first download the Telehealth by SimplePractice app available in the app store for iOS or Android.

• If you need to cancel or have questions about the appointment, please contact me.